You can pay the following online
- Council Tax (also available by online Direct Debit),
- Business Rates,
- Community Charge,
- Planning Applications.
If you experience any difficulties please telephone 01835 824000 Ext:5314 or Ext:5315 during office hours, 09:00 - 17:00.
Alternatively you can e-mail: customerservices@scotborders.gov.uk.
Please ensure that the service is available before proceeding and that you are aware of what you need to make a payment.
The Internet Payments and Automated Telephone Payments services are available seven days a week.
They are available all day except between 17:30 and 17:45. This is to allow for essential maintenance to take place.
Our secure online payments service employs Secure Socket Layer (SSL) technology. This is a software that encrypts all your personal information so that it travels across the Internet in an unrecognisable form.
To ensure that SSL is functioning look for 'https' in the address bar - s for 'security' - and/or the closed padlock icon at the bottom right of the browser status bar.
Payments received up until 17:30 on any working day will normally show on the Council's records on the same working day.
Payments received after this, overnight, at weekends and on Bank Holidays, will show on the Council's records on the next working day.
To access the secure site, your browser must be capable of supporting 128 bit cypher strength encryption mentioned above.
We regret that American Express, Solo, Electron and Diners Cards are not accepted by this service.
Before making a payment you will need the following information:
You can also use the SBC Automated Telephone Payments Service to make payments. This Service is available by dialling 01835 826500.
You will need to have your reference, and Credit/Debit card handy when you call.
